Englewood Toll-Free Access to 2-1-1
CHARLOTTE COUNTY, Fla. (March 16, 2017) - Charlotte 2-1-1, the toll-free Charlotte County information line, is now accessible for the Englewood Charlotte County residents by dialing a toll-free phone number 697-4308 and selecting option 8 from a landline. As always, when 2-1-1 or the Englewood number is dialed from cell phones, airtime charges, taxes, and other potential fees apply based on the user’s cell phone contract.
2-1-1 is a 24/7 hotline that connects people with community information and resources related to health and human services. Charlotte 2-1-1 is made possible by a partnership between Charlotte County Human Services & the Center for Abuse & Rape Emergencies, Inc. that began in July 2005. All calls are confidential. Charlotte 2-1-1 provides a vital link for Port Charlotte, Punta Gorda, and Englewood individuals seeking to volunteer, provides county resources, and assists during times of disaster or crisis.
“When people need help, accessing information is one of the biggest challenges,” said Dr. Faezeh Andrews, Information and Referral Manager. “By making their phones accessible to 2-1-1 via cell phone and landline, we are opening a vital communications channel that will help county residents quickly connect with community services, whether these callers are seeking to get help or give help.”
When Englewood Charlotte County residents dial 2-1-1, cell tower and carrier service exchanges route their calls directly to Sarasota County 2-1-1 (calls from Port Charlotte and Punta Gorda do route properly to Charlotte County 2-1-1). It is not feasible to directly route 2-1-1 calls from Englewood to greater Port Charlotte at this time. However, the toll-free information line 697-4308 now provides an option for the Charlotte County, Englewood residents. Charlotte 2-1-1 will continue to work with Sarasota 2-1-1 to have any Charlotte County calls to 2-1-1 directed back here from Sarasota County.
CHARLOTTE COUNTY, Fla. (March 16, 2017) - Charlotte 2-1-1, the toll-free Charlotte County information line, is now accessible for the Englewood Charlotte County residents by dialing a toll-free phone number 697-4308 and selecting option 8 from a landline. As always, when 2-1-1 or the Englewood number is dialed from cell phones, airtime charges, taxes, and other potential fees apply based on the user’s cell phone contract.
2-1-1 is a 24/7 hotline that connects people with community information and resources related to health and human services. Charlotte 2-1-1 is made possible by a partnership between Charlotte County Human Services & the Center for Abuse & Rape Emergencies, Inc. that began in July 2005. All calls are confidential. Charlotte 2-1-1 provides a vital link for Port Charlotte, Punta Gorda, and Englewood individuals seeking to volunteer, provides county resources, and assists during times of disaster or crisis.
“When people need help, accessing information is one of the biggest challenges,” said Dr. Faezeh Andrews, Information and Referral Manager. “By making their phones accessible to 2-1-1 via cell phone and landline, we are opening a vital communications channel that will help county residents quickly connect with community services, whether these callers are seeking to get help or give help.”
When Englewood Charlotte County residents dial 2-1-1, cell tower and carrier service exchanges route their calls directly to Sarasota County 2-1-1 (calls from Port Charlotte and Punta Gorda do route properly to Charlotte County 2-1-1). It is not feasible to directly route 2-1-1 calls from Englewood to greater Port Charlotte at this time. However, the toll-free information line 697-4308 now provides an option for the Charlotte County, Englewood residents. Charlotte 2-1-1 will continue to work with Sarasota 2-1-1 to have any Charlotte County calls to 2-1-1 directed back here from Sarasota County.
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Update on text to 911. It is not available yet in Charlotte County, however, we are working on getting it implemented. There are several stages to this process. We will be certain to let the public and media know when we are ready to begin receiving 911 via text. Text will not be the preferred method for reaching 911, however, its intention is to be used for those that are hearing or speech impaired and for those people that cannot speak during an emergency. There will be much public education centered around this prior to going live. Of the 67 counties in Florida, there are approximately 15-20 counties accepting text. Collier and Sarasota are currently capable while Lee and Charlotte are not. Information is on our E911 website.
Thanks,
Dale
Thanks,
Dale
Government imposters want to get to know you
March 9, 2017
by
Lisa Lake
Consumer Education Specialist, FTC
The Office of the Inspector General (OIG) for the Department of Health and Human Services (HHS) and the FTC want you to know about a scam in which callers posing as federal employees are trying to get or verify personal information. This is a government imposter scam.
Sometimes, the caller asks you to verify your name, and then just hangs up. Other times, he or she might ask for detailed information — like the last digits of your Social Security or bank account number. Imposters might say they need this information to help you or a family member. But their real reason is to steal from you or sell your information to other crooks.
Your caller ID might even read “HHS Tips” or “Federal Government” when they call. The phone number could have the “202” Washington, DC area code, the headquarters for many federal agencies. The phone number may even be for a real government agency. But don’t be fooled: Scammers know how to rig their caller IDs to show false information.
So how can you tell the caller is an imposter?
· The federal government typically will contact you by U.S. Mail first, not by phone or email.
· Federal agencies will not demand personal information like your Social Security Number or bank account number over the phone. Also, just because the caller knows details about you, doesn’t mean she is trustworthy.
· The caller typically asks you to send money – often via wire transfer, by using a prepaid debit card, or maybe by sending you a fake check to cash. Federal agencies will not ask you to use any of these methods to send money for any reason.
…and what should you do?
· Hang up. Do not give out any personal or financial information.
· Contact the Department of Health and Human Services OIG at 1-800-HHS-TIPS (1-800-447-8477) or [email protected]
· File a complaint with the FTC at ftc.gov/complaint or 877-FTC-HELP.
March 9, 2017
by
Lisa Lake
Consumer Education Specialist, FTC
The Office of the Inspector General (OIG) for the Department of Health and Human Services (HHS) and the FTC want you to know about a scam in which callers posing as federal employees are trying to get or verify personal information. This is a government imposter scam.
Sometimes, the caller asks you to verify your name, and then just hangs up. Other times, he or she might ask for detailed information — like the last digits of your Social Security or bank account number. Imposters might say they need this information to help you or a family member. But their real reason is to steal from you or sell your information to other crooks.
Your caller ID might even read “HHS Tips” or “Federal Government” when they call. The phone number could have the “202” Washington, DC area code, the headquarters for many federal agencies. The phone number may even be for a real government agency. But don’t be fooled: Scammers know how to rig their caller IDs to show false information.
So how can you tell the caller is an imposter?
· The federal government typically will contact you by U.S. Mail first, not by phone or email.
· Federal agencies will not demand personal information like your Social Security Number or bank account number over the phone. Also, just because the caller knows details about you, doesn’t mean she is trustworthy.
· The caller typically asks you to send money – often via wire transfer, by using a prepaid debit card, or maybe by sending you a fake check to cash. Federal agencies will not ask you to use any of these methods to send money for any reason.
…and what should you do?
· Hang up. Do not give out any personal or financial information.
· Contact the Department of Health and Human Services OIG at 1-800-HHS-TIPS (1-800-447-8477) or [email protected]
· File a complaint with the FTC at ftc.gov/complaint or 877-FTC-HELP.